Is Yoox Legit (2022 Yoox Review) – Read Before your Shop

Yoox is an online store that discovers amazing products on its site by the best Italian and international designers. But is Yoox legit and safe to shop?

Yoox is not as popular as Amazon and so before spending our hard-earned money on buying products you should know that is it safe to buy on Yoox.

I made full research and got some authentic information for you.

Make sure you read the complete article, or else you will miss many important points and tips.

Is Yoox Legit?

Yes, Yoox is a legit website to shop luxury and branded products. 

However, there are few people who are giving negative reviews about Yoox but that is actually more related to shipping.

These online stores like Yoox and LYST are legit and trustworthy to shop as they are in the business for a long time.

If I talk about their products it’s totally legit and it’s safe to purchase from this website.

Let me give you some proof that I collected.

• Yoox was established in the year 2000 and serves more than 100 countries.

   

• Yoox’s website is SSL secured and is safe for making transactions.

   

• Approx 10M+ organic visitors on the Yoox website.

   

• Yoox app has 5M+ downloads on Play store with 4.5★ rating out of 5.

  

 

Above are a few key points that indicate that Yoox is a legitimate and safe online store.

Now let’s see Yoox reviews on some major platforms to understand how customer’s experience was with Yoox.

Yoox Reviews by Customers (Is Yoox Legit)

Reviews are one of the best ways that help us to decide on any product or online store. By reading customers’ experiences we get to know the truth about such stores.

To find the best reviews on Yoox, I found two major platforms Trustpilot and Sitejabber.

Now before sharing the reviews keep in mind that every organization has some negative reviews.

Yoox Reveiws on TrustPilot

Trustpilot is one of the biggest platforms where you can check reviews of almost all businesses.

On Trustpilot, there is a total of 62,557 reviews of Yoox in which they got 4.4★ ratings out of 5 which is excellent.

Now let’s see a few negative reviews and know what complaints they have.

Few negative reviews of Yoox are related to either bad packaging or late delivery which indicates that Yoox is totally legit and only the problem is with the shipping.

Now let’s read reviews on Sitejabber to understand whether is Yoox legit or not.

Yoox Reviews on SiteJabber

SiteJabber is another good platform to check customer reviews of online stores like Yoox.

However, on Sitejabber there are only 414 reviews of Yoox and they got poor ratings here which is 2.2★ out of 5.

When I started reading the reviews I found people were complaining again about late shipping, received used products, and poor quality products.

Now if I see reviews on Amazon there are similar negative reviews for many items.

So what I mean is there can be wrong product delivery by mistake for which you can raise a complaint to Yoox Customer support. 

Is it safe to buy on Yoox?

Yes, according to my research it’s safe to buy on Yoox. I have already shared the reason above like their website is secure and they are in business for the last 22 years.

So your financial details and personal information is safe on this website and app.

Now if you have doubt will you receive the real product from Yoox? Does Yoox sell fake products?

So my honest answer will be that you have a 98% chance of receiving the right and real product. 

In case you receive the wrong product then you can go for a return and refund.

By the end of this article, I will also share how to go for a refund and return while discussing Yoox’s return policy.

How does Yoox work?

Yoox sells luxury and branded products on its website. 

They do not have sellers who sell on their website and this is the reason we get legit products from here. 

But now you may have a question that where does Yoox get their clothes?

Yoox gets its clothes and other products directly from the brands and authorized dealers.

So why is Yoox so cheap?

Most of these products are season’s overstocked or unsold items that they buy in bulk and resell on their website.

This is the reason that you get branded products at Yoox at a cheaper price.

Yoox Refund & Shipping Policy

As discussed above in reviews that most of the people had issues with either Yoox shipping or refund.

After reading whether is Yoox legit or not you must have complete information about their shipping and refund.

So it’s better you may know each and everything about their shipping and refund policy.

There are certain things that you need to keep in mind after receiving the product from Yoox in order to go for a refund.

• Items can be refunded on Yoox within 60 days of the delivery date.
  
  
• The product should be in its original condition with tags and other packaging.

   

• Use the pre-paid UPS Return Label included in your order and drop the package at a UPS drop-off location. Yoox will deduct a flat Return Fee of USD 6.95 from your refund.

Once you fulfill all the above conditions you can easily go for a refund by filling Yoox refund form.

Additionally, I would also recommend that while unpackaging your item received from Yoox, you should also record it for additional proof in case you receive a wrong or defective product.

Why does Yoox take so long to ship?

The standard shipping time of Yoox is 6-8 business days with a charge of $9.95 and for express shipping, it takes 2-4 business days with a charge of $19.95.

Yoox delivery time starts after 1 business day of the order being placed and shipping is free for the order above $100. 

So most of the Yoox products are shipped from Italy and so it takes a longer time to deliver country like the United States.

There are a few exceptions as well where Yoox may take a longer time than the committed shipping period. In such cases, you can try tracking your order or speak to Yoox customer support.

 

FAQs on Is Yoox Legit

 

FINAL VERDICT

Hopefully after reading this guide is Yoox legit or not your confusion should be cleared. I have a few of my friends who ordered from Yoox and they all got the right product.

Keep in mind negative reviews are for each and every business in this world and so does Yoox have too.

This is an online and digital world and there will some mistakes and lack of service which you will have to face.

Let me know if you still have any doubts and also what you are planning to buy from Yoox.