Is Shoe Carnival Legit? (2022 Reveiws) – Are they Real or Fake
While buying shoes we look for some sales or best deals and this brings us to websites like Shoe Carnival but is Shoe carnival legit and are shoe carnival shoes real or fake?
Now even the prices are good but you must know how good their shipment and refund policies are.
Anyways, if you have made any research like looking at reviews and got confused with mixed reviews then this article will surely help you out.
I will also share my personal experience with them along with reviews on some big websites.
So just stick with the article and keep reading.
Is Shoe Carnival Legit?
Yes, Shoe Carnival is legit and sells real shoes, only the problem seems to be with their management.
Don’t worry, I will explain.
Shoe Carnival is an American footwear retailer that was founded by David Russel in 1978. Currently operates 390 stores and its headquarter is based in Evansville, Indiana.
They have over 7 Million+ visitors every month just on their website and 500K+ app downloads on the Play store with a 4.1★ rating.
This clearly indicates that Shoe Carnival which is running for the last 44 years is Legit.
You might have a question now, is it necessary that a legit business is also reliable and safe?
Why there are so many bad reviews on Site Carnival and confusion that are Shoe carnival shoes real or fake?
Let’s start with some reviews on a few major platforms.
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Shoe Carnival Reviews
To get authentic informatic on whether is Shoe Carnival legit or not, customer reviews are the best way to find the customer experience with the business and product.
Here I will share the Shoe Carnival customer reviews on major reviews platforms like Trustpilot, and SiteJabber.
Before proceeding keep in mind every business has negative reviews and most of the customers come to this website to share their bad experiences.
Shoe Carnival Reviews on Trust Pilot
Trust pilot is one of the popular and legit platforms to check customers’ reviews.
On TrustPilot as of August 2022, there is a total of 195 reviews in which Shoe carnival got a 1.7★ rating out of 5 which is considered bad.
Why do people give so bad reviews to Shoe Carnival, is it because they are not legit or had a bad experience with them?
After reading several negative reviews, we found that majority of the customers had issues either with their shipping or store mismanagement.
Customer’s negative experiences are basically within the below categories.
- Late shipment
- Store staff bad behavior
So this means Shoe Carnival is legit but you need to be smart enough to handle their staff and online process.
I will share other details like how to safely buy from Shoe Carnival but before that let’s read some more reviews from other platforms.
Shoe Carnival Reviews on SiteJabber
Sitejabber is another big platform to check customer reviews for any business. They have approx 2 Million+ visits every month.
Currently, there is a total of 35 reviews of Shoe Carnival on Sitejabber in which they got a 2.9★ rating out of 5 which is average.
One thing you should note is that there are not many reviews of Shoe Carnival on most of the reviews site which indicates that only a few people had a bad experience with Shoe Carnival.
Here the majority of the negative reviews are on
- Poor shipment
- Store Staff and online support for bad behavior
- Poor product.
This happens even with the businesses like Amazon and eBay, so again this guide will say Yes to the question is Shoe Carnival Legit.
Are Shoe Carnival Shoes Real or Fake? is Shoe Carnival Legit
All shoes sold by Shoe Carnival are real but yes there are a few complaints that they received fake or second-hand products.
But when I made full research I got to know that there is a very low percentage of people who have faced these issues.
This happens with almost all big retailers like Amazon and eBay.
There is also a Shoe Carnival return and exchange policy where you can return your product within 60 days.
But there are a few conditions that I will share below.
So, hopefully, this article on Is Shoe carnival legit explains to you that their products are real.
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Shoe Carnival Return Policy
Shoe Carnival has 60 days of return policy where you can return your product to the nearest Shoe carnival store.
The product should be new, or unused, and must contain all original packaging.
If you purchased shoes from any store then you need to return them to the same store but in case you have ordered online then you can return them to any nearest store.
Few other options for returning their products are
- Use Shoe Carnival Refund form to ship it back – You can also ship the product back for which you need to visit their return page.
Enter your order number with zip code and follow the steps. There will be a fee of $6 that will be deducted from the refund amount.
- Order through PayPal – Any online order placed through PayPal needs to follow the above option by visiting their refund page.
There are a few more options to return and exchange that you can read on the Shoe Carnival return policy page.
You can also call the Shoe Carnival customer support at 800-430- (7463) and an agent will assist you in the exchange and refund.
Why are Shoe Carnival Shoes so Cheap?
While browsing their website or searching for shoes on Shoe Carnival stores you may get a question in your mind like
Why Shoe Carnival shoes are so cheap?
Where does the shoe carnival get their shoes?
Shoe Carnival sells almost all brands of shoes and covers all categories like men, women, and kids.
They basically have linked up with the direct manufacturer and retailers as well.
There is no concrete evidence that how exactly they get their shoes, but what I guess is that they directly take the shoes from the manufacturer in bulk which cost them cheaper.
Shoe Carnival also buys those shoes from brands that are either no longer in trend or not selling.
This is the reason they get the shoes at cheaper prices.
How long does Shoe Carnival take to ship?
Shoe Carnival offers free shipping on every order of $75 or above that may take 7 to 10 business days to deliver.
- Standard Delivery costs $7.95 with 4-7 business days delivery.
- Expedited Delivery costs $13.95 with 2-3 business days delivery
- Rush Delivery costs $22.95 with 1-2 business days delivery.
Shoe Carnival working days are Monday to Friday, so any orders placed on Saturday or Sunday won’t ship until Monday.
Even for states like Alaska and Hawaii there will surcharge applied of $10. You can read the complete details on their shipping FAQs.
Are Shoe Carnival shoes Second hand?
No, Shoe Carnival doesn’t sell second-hand shoes and all shoes are real. If you have received any used or old shoes then probably done by mistake.
These mistakes happen when customers like us return the shoes after using them or by staff mistake.
But this happens rarely.
According to the reviews shared above, there are few people who received defective or old used products.
Below I am sharing additional tips that you must apply in case you receive a wrong or old product and also for a proper refund.
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TIPS to Get Refund or Replacement from Shoe Carnival
These tips are based on my personal experience and you should even apply this for any online orders to increase the chance of a refund or replacement.
However, I never faced such issues but still i follow and apply these precautions.
- Record while unboxing your received package to keep it as proof. This may work to show as evidence to Shoe Carnival, Bank, or PayPal.
- Read shipping and refund policy carefully.
- For Shoe Carnival, return or replace your product as soon as possible and within 60 days.
Apply these simple tips and this will surely increase the chance of a refund or replacement in case you receive the old or wrong product.
FAQs on Is Shoe Carnival Legit
Who owns Shoe Carnival?
David Russel owns Shoe Carnival, founded in 1978 with its headquarters at Evansville, Indiana.
The annual revenue of Shoe Carnival by 2022 is 1,330 Million USD.
Is shoe carnival in the US?
Yes, Shoe Carnival is located in the United States with 390 stores. By 1986 they had 4 local stores and 39 stores by 1993
Is Shoe Carnival going out of business?
No, Shoe Carnival is not going out of business and is growing day by day as one of the top shoe retailers in the United States.
The stores were closed during the Covid period, but they reopened all the stores by June 2020.
Hopefully, this article on Is Shoe Carnival legit gave you all the required information you were looking for.
Finally, after my whole research, I would like to conclude that it’s safe to buy from Shoe Carnival and you will get real shoes.
In case of any wrong delivery contact their customer support and please read the above tips.
Please share your experience in the comment section if you have already purchased any shoes from them and also if you still have doubts or questions.