Is Shein a Legit Website – (Shein Reviews 2022) Safe or SCAM

You may have seen Shein Ads on Facebook, Instagram, or YouTube and visited their website, and found products at cheap prices. Then there must be a question going around in your mind that is Shein a legit website or a Scam?

If you have read Shein reviews then you may have gotten more confused.

I am a Shopaholic and keep shopping from different websites like Light in the box while researching to give you authentic information.

This is natural when you shop on any website for the first time then a couple of questions come into your mind like

Is Shein Safe if yes then why they are so cheap?

This is article is based on my personal research that I did for 2 days in which I collected all information online and even shopped from Shein.

Is Shein a Legit Website?

Yes, Shein is a legit and trustworthy website but it’s not totally reliable as many people had a bad experience with them.

Let me briefly explain why Shein is Legit.

Shein is an affordable clothing store that was founded in 2008. So they are successfully running in the market for the last 14 years.

As of August 2022, there are approx 70 Million+ organic visits on their website and 100 Million+ downloads on the Play store with a 4.7★ rating.

So an online store running for the last 14 years with so many visitors and app downloads clearly indicate that Shein is a legit website.

But is Shein reliable and safe enough to shop?

Shein Reviews (Is Shein a Legit Website)

Reviews are an important part of any product or business to understand how legit or safe any business is.

Customer reviews of any business help other new customers to understand any business’s overall customer satisfaction and service.

Here I am sharing the reviews shared on two major platforms that are Trustpilot and Sitejabber.

Shein Reviews on TrustPilot

Trustpilot has become one of the popular platforms where people review their experience with any business.

On Trustpilot, there is a total of 105,277 reviews given by customers for Shein in which they got a 3.8 ★  rating which is considered as good.

I have gone through the reviews deeply and found most of the customers satisfied with their product and service.

But there are also customers who shared their bad experience with Shein and mostly have complaints regarding

• Late Shipment
• Wrong Size, color, or defective product.

So you might be thinking that if you place an order would also face the same issues.

To be honest there are chances that you may receive a wrong, defective, or receive late shipment.

But if you carefully follow their refund and shipment policy then you may be on the safe side.

Trustpilot Deleted Shein Fake Positive Reviews

Recently, Trustpilot deleted tons of fake reviews given by the Shein team. Most of these reviews were 5★ and increased their rating to around 4.3★ on Trustpilot.

Later Trustpilot made a proper audit and deleted all the fake reviews.

Shein Reviews on SiteJabber

On SiteJabber there is a total of 3,873 reviews for Shein in which they got a 2.8★ rating out of 5 which is average.

Again while reading reviews on Sitejabber I found people complaining about late delivery and receiving wrong or defective products.

Customers are also reporting that their items are missing where they ordered multiple items and got only a few of them.

The best part is Shein team is active here and responds to every complaint here on Sitejabber.

Is Shein Safe & Trustworthy

Shein’s website is protected with SSL (secure sockets layer) and all your information is safe on their website.

If I talk about Shein’s social popularity they have 25.6 Million followers on Instagram and more than 5Million followers on Tiktok.

But is Shein a legit website and trustworthy enough to shop?

According to the reviews, we read above there are risks included where your shipment may get delayed, or receive defective or missing items.

But fortunately, there are a few tips that will help you to avoid these risks for safe shopping.

My Personal Experience with Shein & View on Is Shein a Legit Website

As I said above I am also a shopaholic and before writing reviews either I have done shopping from these sites or ordered before writing the review.

Luckily, I have used Shein 3 times so far and my experience was good. 

Only my last order was delayed where I ordered 3 tops and it was supposed to come within a week but sadly came after 13 days.

But one of my close friends ordered a few items from Shein and they received a different product. But they applied for a return which was successfully done.

So personally we did not have a bad experience with Shein, but yes people have faced issues.

 

Why is Shein so cheap?   

As you know now that whether is Shein legit or not, the majority of you would have a question about why clothes on Shein are so cheap. 

Well I would rather say cheap is not the right word and it would be better to say clothes at a very affordable price.

There are 2 major reasons why clothes on Shein are sold at very affordable prices.

• Shein clothes are manufactured and shipped from China. Clothes are much cheaper in China as compared to the US.
  

• There is no branding of the products and neither any middle man, so they are able to provide quality products at very affordable or low prices.

   

These are the two major reasons why clothes on Shein are cheaper or affordable.

 

Is Shein Ethical?

Because of the low price of products and huge trending product availability on the Shein website, people have raised the question of that Is Shein legit and ethical?

Shein comes in a fashion industry which is the second most polluting industry. 

Shein delivers the product almost all over the world and their products are packed in a plastic zip-top bag. This is of course harmful to the places where the product is delivered.

Shein has been questioned several times about the ethics of using child labor or security measures. 

But so far they have justified all the questions related to their ethics.

Shein Shipping & Refund Policy?

If you are aware of Shein or any other online store shipping and refund policy, it makes your refund much easier.

After reading the above information on whether is Shein legit or not, if you have made up your mind to buy from them then you should read their policies as well.

Shein Shipping Policy

Shein has 2 shipping methods for the United States which are standard and express shipping.

The standard shipping is free for orders above $49.00 and express delivery is free for orders above $159.00.

Shein standard delivery takes approx 2 weeks and 10 days for the express shipping.

Once you visit their shipping page it will automatically display when your order will be delivered.

So, keep this shipping estimated time in your mind before placing an order and better avoid if you need a product within a week or before.

 

Shein Refund Policy

While reading Shein’s reviews I found one of the customers who gave negative reviews just because he was trying to return the product after 45 days. 

Shein gives you 45 days of maximum from the purchase date to return the product.

The refund shipping fee will be free for the first order and then for further orders refund shipping fee will be $7.99 which will be deducted from the refund amount.

You can read the brief detail and the process of refund from the Shein refund page.

 

Tips to buy on Shein

You can take these points as tips or suggestions for safe shopping on Shein. I wish you go from here with full satisfaction and full of knowledge.

Read the below tips for safe shopping on Shein.

TIP 1 – Read Reviews of the specific product before your Buy

While browsing the product on Shein, kindly read the reviews of that product below by scrolling the page down.

Just below the item title, you will see the stars given to that product and the total reviews.

If the stars are between 3.8 to 5.0 and rated by at least 50 people then the product is good to buy. 

You can also read the reviews that customers have written for that product.

TIP 2 – Don’t over Expect

Shein products are cheaper or affordable because they are made of average material and manufactured in large quantities.

So don’t expect that these products will be as good as other brands whose prices are approx twice or thrice Shein products.

These products are basically for the people who can’t afford big brands.

TIP 3 – Check Product Description Carefully

As I said above that the Shein products are manufactured in China and so their product size or measurement may vary from the product manufactured in the United States.

Check their size guide to understand how their size chart works.

It’s better that you should know your proper size and check the size measurement table properly.

TIP 4 – Read Refund and Shipping Policy

Now after following the above 3 tips, if you are planning to place an order then you should read the Shein refund and shipping policy. So far you read whether that is Shein a legit website or not, now you should also know how their shipping and refund works.

If you are aware of their policies then this will be easy for you to go with a refund.

TIP 5 – Record your Product Unpackaging

Many customers have complained that they received the wrong, defective or missing product.

It’s better that after receiving the product and unpackaging you record everything as evidence that you can send to Shein or also to the payment merchant for dispute.

FAQs on Is Shein a Legit Website

 

FINAL WORDS

Hopefully after reading whether is Shein a legit website or not you may have understood how to shop on their website.

Shein is a legit and safe website but you need to shop here with some points in your mind that I have shared above in the tips section.

There are chances of getting wrong or defective products but if you are aware of the tips and their policies then you can easily go for a replacement or refund from them.

Let me know if you still have any questions or suggestions for this guide.