With the growing gaming industry, there has been a huge demand for PC and their components. The majority of the people are purchasing this online and while searching they come to websites like Newegg along with a question: Is Newegg legit?
That’s a common question anybody will ask before spending their hard-earned money if you buy from an unsafe website.
Your excitement about purchasing a new PC or gadget can turn into frustration.
Probably you have also seen a few mixed reviews and that has made you more confused.
I understand and so I made full research to get authentic information for you.
So keep reading to know whether is Newegg safe or a Scam.
Is Newegg Legit?
To be honest. Newegg is a legit website but shopping from them doesn’t seem to be safe and reliable.
In simple words, it’s not mandatory that a legit website is also reliable to buy products especially when there are third-party sellers.
Ok, let me brief you.
When I looked at the reviews of Newegg I found too many negative reviews so to further confirm this I started looking for people who bought the product from Newegg.
Fortunately, I found a friend who is a gamer and bought twice from Newegg.
The first time he got the right product with late delivery which is fine but the second order he placed was a webcam.
Webcam quality was really poor and seemed like a used product, so he went for a refund just after 2 days of delivery. It’s been a month now and his refund is rejected for a reason that the product is damaged.
This is the reason I said that Newegg is a legit website but not reliable enough to shop.
How Newegg is Legit
Newegg was founded by Fred Chang in 2001 and is considered one of the reputable online stores for consumer electronics.
A firm that is growing and is still in the market since 2001 indicates that the Newegg website is legit.
There are approx 10M+ organic visitors who visit Newegg’s website every month and they have a total of 1M+ downloads on the Play store with a rating of 4★ out of 5.
Is Newegg Reliable and Trustworthy to buy?
When you buy any product from Newegg that is sold by Newegg itself, it’s safe and reliable.
But there are lots of complaints that third-party sellers and other sources who sell on their websites are not safe at all.
However, this is not 100% safe and reliable as many sellers are legit and probably there can be some mistakes from Newegg in shipping or refund.
In simple words, I can say buying with Newegg is like a recipe with some risk.
But this risk can be reduced.
Generally, items sold by Newegg itself are safe and in case you receive a wrong or defective product you can go for an exchange or refund.
But it gets complicated when you buy a product sold by any third-party vendor without reading their refund and shipping policies.
No need to worry let me share customer reviews on Newegg and then I will also share Newegg’s refund and shipping policies along with some tips to buy safely.
Newegg Reviews 2022
When it comes to reviewing any business BBB, and Trustpilot is a few top review platforms.
Newegg has very bad reviews on the Better business bureau and Trustpilot.
I want that you should go through all these reviews and read them carefully which will help you to get a better answer than whether is Newegg legit and safe to buy.
Newegg Reviews on BBB (Better Business Bureau)
Newegg is not accredited by BBB and has got a total of 300 customer reviews with a 1.1★ rating out of 5 which is very poor.
More than 254 Newegg complaints in the last 1 month and 1,056 complaints in the last 3 years have been closed by BBB.
If you read customer reviews here you will notice that majority of the people had complained about the order placed with the Newegg seller.
Mostly the complaints are regarding
- Received wrong product
- Customer support does not respond properly
- Disapproving refund.
- Product delivery is too late
Now let’s see a few more reviews of Newegg on websites like Trustpilot and Sitejabber.
Newegg Reviews on Trustpilot
Trustpilot has become one of the best review platforms to check customer reviews of any business.
On Trustpilot, there is a total of 1,939 Newegg reviews in which they got a 1.5★ rating out of 5 which is again very poor similar to BBB.
Here approx 70% of the people have given negative reviews on Newegg and that clearly indicates that it’s not safe and reliable enough to buy from Newegg.
There are so much of bugs in their process that it will become a pain to complete the buying process.
Below is the last screenshot of the Newegg customer’s review.
Newegg Reviews on Sitejabber
On Sitejabber there is a total of 1,241 consumer reviews of Newegg in which they got a 3.3★ rating out of 5.
Here customer reviews are satisfactory and indicate Newegg’s service is legit.
But why reviews here are better than BBB and Trustpilot?
When I started reading reviews and other details, here is what I found.
There are 242 customers who rated 5★ for Newegg and around 431 customers have rated 1★ rating.
According to the last review on Sitejabber, the customer didn’t receive the product and the Newegg status says as delivered.
Are sellers on Newegg legit?
My honest answer after full research is NO, not all sellers on Newegg are legit and reliable.
Most of the sellers are legit on Newegg but there are also many who are not trustworthy.
In the beginning, Newegg used to sell their own products on the website but later they started working as a marketplace by allowing different vendors to sell on their website.
Usually, many companies like Amazon and LYST allow sellers to sell the products on their websites but there should be enough buyer protection to satisfy your customer.
I think Newegg should have strict checks on the sellers to make this platform safe and reliable for the customers.
Our Recommendation on Newegg
Personally, I have never bought anything from Newegg and so to collect deep information, I spoke to many customers for providing you with the best recommendation.
But to find the right answer to is Newegg legit or not, I move forward to gather some information.
Fortunately, I found a few people while asking my community and friend circle who bought products from Newegg.
When I asked the first person about Newegg, she immediately replied never buy from Newegg.
Here is what she said
I bought two RAM sticks of 8GB each from one of the sellers of Newegg. I received my package after 10 days and when I opened the package I found 1 Ram was 8GB and another was 4GB. I immediately tried contacting Newegg and finally got connected after 2 hours. First, they said they will look into it and then refused to refund by saying the right product was delivered according to them.
However, I read many related negative reviews on the website but still, I thought to better speak to someone whom I know.
So after reading all reviews and overall research I won’t recommend you to buy from Newegg. It’s best to go with Amazon instead.
How do Newegg works? Is Newegg Legit
Newegg is a marketplace mostly known for selling tech-savvy products like PC, laptops, accessories, and gadgets.
Just like Amazon any seller can sign up on Newegg and start selling the product.
As a seller, you need to pack and ship your product within 72 hours or you can also choose Newegg logistics where they will pick and ship the product.
The process of Newegg working is very similar to Amazon but Newegg needs to work more on their seller for shipping legit products along with quick shipping.
I am sure your doubts that whether is Newegg legit and safe to buy are getting cleared.
Let me share Newegg’s shipping and refund policy that will help you to better understand how they work, and why is Newegg legit and the seller is not reliable.
Newegg Shipping & Refund Policy?
Any product sold by Newegg on their website and app is applicable for 30 days hassle-free return with no restocking and shipping fee.
But this return policy only applies to products that are sold by Newegg.
For the product sold by the sellers, you need to follow the seller return policy which can be different for all the sellers. So make sure you read their return policy before buying.
According to Newegg’s shipping policy, they have 3 days, 2 days, and next day shipping options but they are not guaranteed and are measured in business days.
There are the following conditions where returns are not accepted.
- Newegg Products with the missing condition, damaged, altered, unreadable serial number, missing UPC code, or missing label are not applicable for refund.
- Product missing original packaging and accessories are not applicable for return.
- Any product for which you have submitted a mail-in-rebate.
- The product that differs you bought from Newegg.
Best Alternatives of Newegg
If after reading this entire article on Is Newegg legit and safe, you feel for any safe option to buy tech products then I have a few suggestions for you.
However, my favorite and best place to buy any product is Amazon.
But there are a few more options that are reliable and you can visit to buy your product.
If you have any other best suggestions let us know in the comment box so that we can add them to our list.
FAQs on Is Newegg Legit
Is newegg legit for PS5?
As discussed above and answered Yes Newegg is legit and safe to buy the products sold by them.
So if you are buying a PS5 that is sold by Newegg itself then it would be legit.
But there is no surety of getting a real product or refund if the product is purchased from the Newegg third-party seller.
You can read that individual seller’s shipping and refund policy before buying.
Is Newegg a scam?
No, Newegg is not a Scam but let me explain what makes some people feel that it’s a Scam.
Newegg has a different return and shipping policy for the product sold by them and by the sellers.
Now many people had a bad experience where they received the wrong or fake product from Newegg sellers and were even unable to get a replacement or refund. So of course they will consider Newegg as a Scam.
Is Newegg owned by Amazon?
No, Newegg is not owned by Amazon and they both are different entities.
Newegg is registered as an independent company on NASDAQ by the name Newegg commerce, INC.
The majority of the share is owned by Liaison Interactive, a Chinese technology company.
Is Newegg second-hand?
No, Newegg doesn’t sell second-hand or used products on their website and app.
But there are few sellers on Newegg who sends used or detective items either intentionally or by mistake.
Hopefully, after reading this article you may have got all information on whether is Newegg legit or not and whether is it safe to buy from them.
I also gave you my personal recommendation that better go with the product sold by Newegg itself or buy from Amazon.
There are even a few big YouTubers who also have given negative reviews to Newegg for
their bad service.
Let me know your thoughts on Newegg and also if you have any questions in your mind by writing in the comment box.