You may have seen several ads for Light in the box or made up your mind to shop from them but want to clarify first whether is Light in the box Legit or a scam site.
You are in the right place to get all authentic information before you shop from them.
Light in the box company is a Chinese company and so people living in the places like the United States and the UK would like to assure whether is Light in the box a reputable business or not.
There are so mixed reviews of Light in the box that will surely confuse you.
But no worries, I will give you an accurate answer.
I have personally bought a few products from Light in the box and many types of research to give you the answer to whether is light in the box legit or not.
So keep reading as every piece of information will be important for you.
Is Light in the Box Legit?
Yes, Light in the box is a legit and reliable website that was founded in 2006 and successfully running in the market.
But there are few negative reviews where people are reporting because of either shipping late or not getting the actual product.
I will give more detail on these negative reviews, but first, let me share why they are legit.
As of August 2022, there are approx 10 Million + visitors on their website and 10M+ downloads on the Play store with 4.5★ ratings.
Light in the box works globally and ships its products to every country in the world.
So an online store working for the last 15 years with so many visitors on their website and apps that clearly indicates that Light in the box
Now let’s see their reviews on a few popular platforms.
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Light in the box Reviews
Reviews play an important part to understand if any business is legit or not.
Here we will take the top review platform like Trustpilot and Sitejabber.
Light in the Box Reviews on Trustpilot
Trust pilot is one of the popular and legit platforms to check customers’ reviews.
As of August 2022, on TrustPilot there is a total of 115,020 reviews of Light in the box in which they got a 4.0★ rating out of 5 which is considered very good.
One thing you should check is that these ratings are maintained by a total of 114,972 people and that clearly indicates that Light in the box is a legit website.
Now we cannot ignore the people who have given negative reviews.
When I started reading the negative reviews I found people faced issues with returns, refunds, and even with products.
I agree their return, refund is not good as Amazon and eBay. But even Amazon has such bad reviews.
Light in the Box Reviews on Sitejabber
SiteJabber is another good platform to check business reviews.
On Sitejabber, there is a total of 6,994 reviews of Light in the box in which they have got a 3.53★ rating out of 5.
Here again, people giving bad reviews are related to the late shipment, problems in return, and refund.
After reading reviews you may have an idea of the question of whether is Light in the box legit or not.
Still confused, don’t worry I will also share my recommendation below.
But first, let’s see Legit in the box policies for shipping and refund.
Light in the box Return and Refund Policy
I have noticed that most people do not read the policies of the online stores from where they purchase.
Including me as well.
But this is recommended always that you should read Light in the box refund and shipping policies before you shop from them.
Light in the box has 7 days no reason refund policy where if you are not satisfied with the product then you can return the product in brand new conditions within 7 days to get your refund.
You will only need to pay the return shipping fee.
Items can be returned or refunded within the warranty period if the product is received in the following conditions
- Received Damaged, broken, or spoiled item on arrival.
- The received item is of the incorrect size or color.
Their warranty period differs according to their item’s category which you can check on their refund policy page.
Check the following condition where items cannot be refunded or returned.
- No refund or return after the warranty period.
- Washed, used, items with no tag or misused items.
There are many more categories for which you can check the chart table in light in the box refund policy page.
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Is Light in the box Safe and Reliable?
After knowing is Light in the box legit or not you must also be curious to know if are they safe and reliable enough to buy.
Yes, light in the box is a safe and reliable website as they are in the market for the last 16 years and their website is SSL secured.
The majority of the customer reviews are positive on this website and they are satisfied.
But another major question comes to the product which is
Does Light in the Box sell Fake Products?
To be honest, the answer is No. Let me explain
While researching this website I found many products at very cheap prices.
For example, about a week back I was looking for a Jimmy choo sandal for my girlfriend whose price was somewhere around $1,700 USD.
But yesterday while browsing on Light in the box, I found the exact Jimmy Choo sandal with the same design and color just for $42 USD. But there was no Jimmy Choo name was mentioned in the product title and description.
So many people take this in the wrong way and say that the light in the box is sending a fake product. No, they are not as they don’t mention the name of the brand.
Hopefully, you have got the answer that whether is light in the box is legit and safe or not.
FAQs on Is Light in the box Legit
Where is the light in the box located?
Many people ask Is light in the box from china so Yes, Light in the box is located in Beijing, China and serves all over the world.
Is light in the box a scam site?
No, Light in the box is not a Scam site, and it’s a reliable website. You just need to go through their policy to understand how they work and sell.
Is the light in the box true to size?
Yes, Light in the box is true to size, but according to reviews, many people received the wrong size and product.
Fortunately, they have the replacement and refund policy which I have shared above that how you can easily return the wrong size or color product back.
Is light in the box wigs legit?
Light in the box is a legit business but it’s recommended that you should read specific wig reviews below the product page to know how people rated that product.
I have seen people complaining that the product they received is different as shown on the product page of light in the box.
Even they may take a long time to ship so you better check how much time you have as you won’t get quick delivery.
Is light in the box dresses legit?
As the light in the box is a legit online store but same like wigs and other products you also need to make some research before buying a dress from their website.
Check that particular dress title and description to assure whether it’s a brand or their own product.
Check the reviews of that specific dress to find how people rated that product.
Hopefully, this entire article is light in the box legit or not answered all your questions and doubts.
My recommendation before buying any product is that you should always check the product title and description to make sure that the product is a copy or a brand.
Even check the reviews of specific products and read their policy of return for safe shopping on Light in the box.
Please comment your suggestion in the comment box and also let me know if you still have any doubts.