Have you recently heard of PlayStation direct or got an email invite from them, then you might be a bit curious to know if that is direct.playstation.com legit.
We got brief details on this that will clear all your doubts.
So what is direct from PlayStation?
Sony implemented a new waiting room system that goes mostly for 20 to 45 minutes before the queue goes live.
Here on PlayStation direct, you can buy the products directly from Sony.
In this guide, you will learn how the direct.PlayStation system works and how to buy safely without getting Scammed.
Is direct.playstation.com Legit?
Yes, Playstation direct is legit and a safe website launched by Sony in the United States in September 2019.
On average 30 Million + people visit the direct.playstation.com website every month.
But do they deliver the right product in a good condition?
While reading reviews of Playstation direct I came across many reviews where people reported that they received a different color or model of the product.
I have personally received a message on my Instagram where people received a phishing email from Playstation direct that was of course sent from the scammers.
Don’t, worry I will let you know how the direct.PlayStation queue works, how to get the right product and avoid fake direct.playstation.com email invite.
Keep reading the article and let’s see how Playstation direct system works.
How Does Playstation Direct Work?
Sony implemented a new waiting room system that goes up 30 to 45 minutes sometimes it’s earlier sometimes it’s later. But generally, 20 to 45 minutes before the queue goes live.
Do not get confused with the queue as you don’t need to get there early.
No matter how you got into the queue whether you got in automatically through the waiting room or you joined right when the queue went live or you joined a couple of minutes after the queue went live.
So once the queue starts the stock will let you in the store.
This is usually four to five minutes after the queue starts and they will start letting people into the store that stock is live once they update the message.
How to Join Playstation Direct Queue
There are several ways to join the queue, a few of them are below
- Register on the Direct Playstation website with your email (Sign In/Register now).
- Direct Playstation Queue Alert from Twitter
If you are on Twitter, you can follow (PS5 Stock Updates Twitter) and also turn on notifications to receive the alert a few minutes before the Queue goes live.
How to Avoid Playstation Direct SCAM
Now as you got the answer that whether Is direct.playstation.com legit or not you must also know more about the scams going on. According to many users, people get scammed or hacked by clicking on the fake invitation link.
Fortunately, one of my random friend’s fathers told me that they got scammed for $400 and they openly blamed Playstation Direct. When I asked for full details and the email that they received, I found a phishing link attached to that email.
The email was from a scammer who copied the Sony logo and a similar email to look legit.
I accessed that email from my virtual machine and found that the link was redirected to a fake PlayStation landing page created by the scammer.
How Scammers are scamming people in name of Playstation Direct
Scammers first create several emails that contain the name of sony or PlayStation and then send bulk emails to people in the United States and Canada.
The email looks very similar to the invitation link sent by the real Playstation direct, but this email sent by the scammer contains a phishing link. If people click on this link they will either get hacked or scammed.
Scammers mention some instructions to call any specific number to buy the product and when people call them, they ask them to pay the money in advance.
So how do I identify these fake emails?
How do I know if a Playstation email is real?
I have seen people asking how I know, Is direct.playstation.com email invite legit?
If you receive an email from firstname.lastname@example.org then it is real and legit.
You need to be a little smart and you can easily handle these scammers. Below are a few tips that will surely help you to avoid the direct.playstation.com scams.
- Check the email address and notice the domain, a real email will be always from playstation.com. Fake emails are generally from the domain gmail.com.
- Do not open such emails if you received them in your spam folder.
- Even if you click by mistake and feel suspicious or notice any changes then shut down your computer and contact any technician. You can also contact our technical support team to remove these hackers from your PC.
- Do not call any number if you are asked to call.
- Scammed will mostly ask for payment through gift cards.
Keep these above points and I am pretty sure that this will keep you away from such scammers.
Direct.playstation.com reviews(Is direct.playstation.com legit)
Now let’s come to the point, so far you came to know whether is direct.playstation.com legit or not, but is it reliable to shop from here..
I will clarify your further doubts below, but first, let’s see how customers have rated Playstation direct.
However, there are not so much of reviews for direct.PlayStation and we only got their reviews on Trustpilot.
Direct.playstation.com Reviews on Trustpilot
There is no doubt that PlayStation direct is a legit website. But reviews on Trustpilot are really not so good.
As of August 2022, there are 22 reviews given for PlayStation.direct on Trustpilot in which they have got a 2.6★ rating out of 5.00.
When I carefully read all the reviews I found that these are people who either received products too late or got a defective product.
Few of them said that the product from Playstation direct was worthless and not happy.
There are chances that you may receive a product of a different model and color or maybe you are not satisfied with the product received. In such cases, you must read Playstation direct policies.
Playstation Direct Returns and Refund Policy
Keep in mind that the policies of Playstation Direct are different than those of Playstation.
Playstation Direct understands that sometimes you might not be happy with the product received and so you wish to return it.
- According to the Playstation Direct cancellation policy, you are eligible to cancel an order within 14 days from the day product has been delivered.
- According to their Goodwill return policy, you can return the product within 30 days in its original condition and you will get your full refund.
- There is also returning faulty item policy where you can return any product that is either faulty or not up to your expectation.
These policies clearly indicate that direct.playstation.com is a legit, reliable, and safe website to shop.
You can read more and know how their return and refund works by visiting their refund and return policy page.
Where does Playstation Direct Ships to?
Direct.PlayStation ships to almost every part of the United States and a few other European countries as well.
Though there are few parts of the United States like Alaska and Hawaii where delivery can be delayed for 2 to 3 business days.
Other countries where Playstattion direct ships are
- United Kingdom – (mainland areas only)
- Belgium – Français
- France – Français
- Germany – Deutsch
- Luxembourg – Deutsch
- Luxembourg – Français
- Netherlands – Nederlands
Should you Buy from Playstation Direct
So now the question comes is it worth buying from PlayStation Direct? Yes, it is worth buying from direct.playstation.com and always join the queue.
You need to be also smart enough and evaluate the product deal to assure that deal is good for you by comparing the prices. This article on is direct.playstation.com legit will give you the complete information here.
Now in case after receiving the product from the Playstation direct, you face any bellow issues.
- Incorrect product
- Different Color or Model
- Not satisfied with the product quality
- Not satisfied with the product performance.
You can cancel or return the product within their return period to get the full refund. During this whole process, you will have to keep patience as either the shipment or refund can take some time.
This all comfort is more than enough to buy the product from a direct PlayStation.
FAQs on is Direct.playstation.com legit
Where does PS Direct ship from?
Playstation direct products are mostly shipped from the United States and also from the United Kingdom.
What payment methods are accepted by Direct Playstation?
For the United States, all major credit cards company like Visa, Master, and Discover are accepted. There is also buy now and pay later with Klarna which gives you 4 interest-free payments.
For other European countries like UK, France, and Germany they have Visa, Master, and PayPal.
Do I need to keep on registering with Direct Playstation to get invited?
No, once you have registered on direct.playstation.com, they will send you the queue invitation email whenever it goes live.
Additionally, you can join a few Twitter alert from where you will be notified earlier.
Hopefully, this guide helped you to know if is direct.playstation.com legit or not. According to me, it’s totally safe to buy from PlayStation direct.
However, I am not sure of the deal and that is what you will have to check and finalize.
You can watch a few tutorials on YouTube that how to get the best deal on PlayStation Direct. If you still have any questions then let me know in the comment box.